Emergency Phone Numbers Berlin
The most important numbers for medical emergencies, crisis support, and on-call services in Berlin — at a glance.
The Most Important Numbers for Your Health in Berlin
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Which number to call in a life-threatening emergency?
112
Fire Department / Ambulance
For life-threatening emergencies, always call 112. Free of charge and available 24/7.
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How do I reach the on-call medical service in Berlin?
116 117
KV On-Call Medical Service
Phone consultations and emergency house calls for public insurance patients. Germany-wide number, free of charge.
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What is the number for the private on-call medical service in Berlin?
(030) 255 553 649
Private On-Call Service — Arztbesuche.de
On-call service daily from 6 AM to midnight, plus scheduled house calls at any time. For private insurance holders and self-payers (approx. 200 EUR). A doctor typically arrives within 90 minutes.
Book Appointment -
What is the number for medical transport in Berlin?
(030) 615 98 490
Rünzel Medical Transport
Medical transport day and night — hospital transfers, outpatient transport, infection transport.
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What is the poison control hotline in Berlin?
(030) 19 240
Berlin Poison Control — Institute of Toxicology
Advisory center for poisoning symptoms. Oranienburger Str. 285, 13437 Berlin Wittenau.
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Where can I get immediate psychological help in Berlin?
(030) 390 63 00
Berlin Crisis Service
Help with psychological problems and acute crises. Krausnickstr. 12A, 10115 Berlin.
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Which hotline exists for suspected child endangerment in Berlin?
(030) 61 00 66
Child Protection Hotline
Berlin Emergency Child Protection Service — a 24/7 phone service. Anonymous counseling in German, Turkish, Russian, and Arabic.
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How do I reach the drug emergency service in Berlin?
(030) 19 237
Drug Emergency Service Berlin
Counseling for people with addiction, relatives, and friends. Mon–Fri 9 AM–7 PM, Sat/Sun 2 PM–7 PM.
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Where can I have violence-related injuries documented in Berlin?
(030) 450 570 270
Violence Protection Clinic (GSA) — Charité
Forensic medical examination and documentation of injuries. Phone appointment required, free of charge. Mon–Fri 8:30 AM–3 PM.
Where can I find the nearest emergency pharmacy in Berlin?
Emergency Pharmacy Schedule
Find the current emergency pharmacy schedule here:
- A doctor comes to your home, hotel, or office — typically within 90 minutes
- Emergency / on-call service active every day from 6 AM to midnight in Berlin
- Typically free for privately insured patients; self-payers from approx. 180 EUR per visit
- Full range of services including lab tests, rapid diagnostics, prescriptions, and sick notes
A doctor could visit you today.
Daily 6 AM to midnight, 365 days a year. 25+ specialist doctors for all of Berlin.